The Challenge
With 1,370 devices across multiple floors in a city-centre high-rise, Booking.com faced several operational hurdles:
- Tight project deadlines and limited internal resource
- Complex access restrictions for large equipment removals
- Need to securely decommission and redeploy thousands of assets
- Pressure to recover value from existing hardware and avoid unnecessary waste
The project demanded both speed and precision: every device had to be tracked, transported, and processed securely while meeting Booking.com’s strict sustainability and compliance requirements.
The Solution
Rapid IT deployed an experienced team to manage the full IT decommissioning and redeployment process from start to finish.
Our team worked up to 16-hour shifts to meet the accelerated timeline, ensuring all 1,370 devices including laptops, monitors, and all-in-ones were safely removed, audited, and processed.
- Secure logistics: DBS-checked personnel, GPS-tracked vehicles, and full chain-of-custody reporting
- Value recovery: Rebate programme for reusable assets and repurposed peripherals
- Sustainability: Reuse-first approach aligned with Booking.com’s environmental goals
- Deployment support: Over 1,000 new devices installed and configured for hybrid operations
The Results
Rapid IT completed the entire project ahead of schedule, delivering measurable value and impact:
- £36,000 total rebate generated
- 346 tonnes of CO₂e offset through reuse and recycling
- 1,370 devices decommissioned and audited
- 1,000 new devices redeployed
- 790 labour hours delivered onsite
- 1,370 trees planted through our sustainability initiatives
Hear why our customers feel good about us
Our clients are our biggest advocates. Read their stories and see how RapidIT has made a difference in their businesses.
"I was ecstatic with how Rapid IT handled this complex project, particularly in such a short space of time. The cost of the labour-intensive decommissioning services were fully offset against the rebate of the IT equipment; however still resulted in a £7,000 rebate to booking.com which I was very happy with"
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