AO.com IT Estate Audit
AO reached out to Rapid IT to ask for help relating to auditing hardware throughout their various sites in the UK allowing them to verify the data included within their asset management platform.
The project consisted of auditing all hardware at their Bolton Head Office, plus their enormous distribution facilities in Crewe and Stoke. Rapid IT tracked assets; recording make, model, serial number and asset number - amongst other pieces of information.
Rapid IT were able to do a site survey and come up with a strategy to work through the office and meticulously record the information required by the asset management team. With a team of 5 trained Rapid IT personnel, we were able to record the data of 2300 devices within 5 days.
Benefits
Allow the IT asset management team to concentrate on their day-to-day
By involving Rapid IT, an already stretched IT asset management team were able to concentrate on delivering on their objectives, without having to find additional time to complete this laborious task.
Enabled consolidation and verification of AO’s IT asset register
By capturing real-world information of what assets exist in each corner of the 5 floor building, it allowed AO to ensure their asset register was up to date, after Covid and working from home added complexities around keeping the register up to date.
Updated anomalies with existing asset numbers
After several years of change of the number formatting of the internal asset numbers, Rapid IT were able to update some of the asset numbers that followed an older format, ensuring that asset numbers were uniform.
Challenges
- Not enough internal resource
- Split work patterns of staff
- Un-verified asset register
Benefits
- Consolidation of IT asset register
- Delivered in a short timescale
- A job nobody really wanted to do
Hear why our customers feel good about us
Our clients are our biggest advocates. Read their stories and see how RapidIT has made a difference in their businesses.
"Chris, Rob, and the team at Rapid IT were able to help us resolve the internal challenge we were having with our asset register. Now completed, we have been able to update our asset management platform with real-world data of the assets within the organisation, so we can better track these allowing us to make informed decisions. As ever, Rapid IT were easy to work with – an important attribute to have. "
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