Terms & Conditions

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All our items come with a 12 month minimum warranty. Any items deemed faulty will either be replaced or refunded at our discretion.

Our refurbished IT equipment warranty does not cover batteries. Batteries are considered a consumable, will inevitably deteriorate over time and need to be charged and discharged appropriately to ensure they last. As such, our warranty covers batteries for the first 30 days and after that time has elapsed they are not covered. Most of the time brand new batteries can be attained cheaply and easily.

We check all serial numbers and/or tamper proof markings on all returned items; any sign of tampering will invalidate any warranty. If your item is genuinely faulty or not as described, the return shipping costs will be reimbursed to you.

Unwanted (non-faulty) items bought as a fixed-price as a consumer within the EU may be returned to us, but the packaging must be complete, you are responsible for your shipping costs, these will not be refunded.

We fully comply with Distance Selling Regulations for Consumers. As a consumer, you have a right to change your mind during a 14 day cooling off period. If you wish to cancel your order, please simply let us know using contact us form.

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