Remote Server Monitoring

Your server is probably the most critical component in your IT infrastructure. It is central, and it has an impact on the performance and availability of many of your services and processes. In fact, in many cases a failed server not only means downtime - it can also mean lost sales, it can impact on your customers directly, and it can damage your reputation.

It is therefore important that your server is kept operational at all times. The best way to achieve that is through the server monitoring services that we offer at Rapid IT Store.

We put in place customised solutions that are tailored to your individual needs. At the core of all our server monitoring services, however, is 24/7 remote monitoring.

What This Means For You

In simple terms, our server monitoring will remotely identify when there is a problem with your server. We go much further than that though, offering practical and proactive services that keep your server running effectively and for longer.

This includes dispatching an engineer to repair a problem with your server as soon as it is identified. In many situations, this will be the first time you know there is a problem. In other words, our systems can identify issues with your server before they start to impact on your day-to-day operations. This is one of the ways we reduce downtime caused by server failures - by spotting and fixing issues before they start to take hold and affect your users.

In addition, our monitoring will discover load issues or other developing issues with your server so that remedial action can be taken before it develops into a problem. This proactive maintenance again helps to keep your server running, and it eliminates downtime.

As a result you will save money, your physical servers will last longer, and you can cut down on in-house IT resources that currently spend their time fixing server problems once they start to impact on operations.

Efficient Service

Our server monitoring services are also much more efficient and effective than the various software or cloud monitoring services that are available. With those services, you are still ultimately responsible for taking action on the notification from the monitoring software (if it manages to spot the problem in the first place). Identifying the problem is only one element required to keep your server running optimally.

When you work with us, experienced and qualified engineers will monitor your servers and receive alerts to potential or active problems. Those engineers have the knowledge to understand what is happening, and what steps need to be taken in order to fix it.

Also, off-the-shelf monitoring solutions don’t have the capability to proactively analyse your server and make recommendations as to the steps that should be taken to ensure it remains running at an optimal level. For that level of service, you need our server monitoring solution.

Contact us today to find out more about how we can look after your server. We will discuss your requirements, and put together a tailored quotation that will be effective and affordable.